Voice Directed Picking – An Aberdeen Research Report

Aberdeen Group performed a benchmark survey that revealed interesting data about voice directed picking.  Best-in-class companies, such as Voxware customer Black & Decker, are more likely to use voice picking, and they achieve a higher level of warehouse performance as a result.

A white paper that explains why voice picking is a best practice in modern warehouses

Voice directed picking is the focus of this Aberdeen Insight report, in which survey results contrast Best-in-Class companies to Industry Average and Laggard peers.  A major Aberdeen benchmark survey formed the statistical basis for the report and provide information about how respondents use voice picking.  

Companies who are currently using voice picking systems in the warehouse are more likely than their peers to possess capabilities that support these important elements:  cycle counting, real-time confirmation of putaway, advanced picking methodologies, and the ability to track warehouse actions to specific employees.

Voice directed picking operates within a larger technology infrastructure, and is not the only advanced warehouse picking system in use by these companies.  However, best-in-class companies are far more likely adopt voice picking than their peers.

The report identifies key best practice metrics, and shows how companies with voice picking technology score higher in these areas than others.

One best in class company, Black & Decker, is a Voxware customer – having implement Voxware’s voice picking software, Voxware 3.  Their use of voice directed picking, and the benefits they derive from it, are detailed in the report.

This Aberdeen Insight proves that a voice picking system makes a big positive difference in warehouse operations, and is a leading indicator of which companies are truly “Best in Class” organizations.  Click on the image to get a copy of this report.  Registration is required.