SENIOR PROJECT MANAGER

Locations: Atlanta GA, Boston MA, Chicago IL, Dallas TX, Los Angeles CA

Department: Professional Services

Description

As a Senior Project Manager you will be part of the Professional Services team. In this position you are responsible for managing implementations of Voxware Solutions for new and existing customers. You will lead project teams that deliver quantifiable business results on each and every project by employing Voxware’s proven implementation methodology. Using Voxware’s Project Methodology, you will understand our clients’ business requirements, guide their implementations, assist with configuration and manage the project team, timeline and budget.

Essential Duties and Responsibilities

  • Be an expert and deliver expert recommendations related to Voxware solutions
  • Manage successful customer implementations
  • Lead the project from inception through completion, ensuring all project milestones are met and that the project is delivered on schedule and on budget with a high level of quality and customer satisfaction
  • Manage up to 5 concurrent customers with projects of varying sizes and complexity
  • Gather business requirements, scope projects, and coordinate with other internal resources to facilitate the configurations of appropriate solutions and integrations
  • Engage with clients as necessary to develop deliverables, communicate expectations, and successfully deliver high-value solutions
  • Display strong performance and exceptional skills that will lead to the Senior Project Manager becoming clients’ trusted advisor
  • Hold project meetings to update business owners on the status of the project, including senior management presentations
  • Identify opportunities for expansion and coordinate with the Sales team to scope specific requirements
  • Manage project budget and scope new requirements per Voxware’s change control process
  • Ensure clients take advantage of best practices

Essential Knowledge, Skills, Abilities, and Background

  • 4-6 years project management experience delivering solutions in at least one of the following business areas:
    • Warehouse/Supply Chain software solutions
    • Voice technology workforce enablement
    • Voice Automation
    • Business Analytics
  • Previous experience with a major systems integrator and/or an enterprise software company
  • Ability to measure implementation effectiveness and results against client business objectives/ROI
  • Combination of business experience, technical skills, and a willingness to ‘roll up one’s sleeves’ and get involved in project details
  • Understanding of programming languages and technical concepts
  • Proven ability to consistently manage projects within scope, budget and timeline
  • Proven ability to effectively scope and document requirements
  • Experience using Project Management Tools including MS Project, MS Visio, MS Excel
  • Excellent organization, time management, and communication skills
  • Ability to travel to customer engagements on an as-needed basis
  • Ability to work independently and within a team environment
  • Must be able to work in an extremely fast-paced environment
  • Ability to coordinate cross-functionally within Voxware
  • Team player who will work within the company to continue improving the way Voxware serves its customers
  • Bachelor’s degree or equivalent experience in computer science, business or related field

Preferred Knowledge, Skills, Abilities, and Background

  • 3+ years project management experience delivering technology solutions 
  • PMP certification
  • Six Sigma certification
  • Consulting experience
  • Master’s Degree

 

Voxware is a dynamic, professional, fast-paced company offering an attractive compensation and benefits package, including a comprehensive health insurance plan, 401(k) plan, paid time off, and a flexible work environment.

Please submit your cover letter and resume to:
jobs@voxware.com
or
Voxware, Inc.
Attn: Senior Project Manager Position
300 American Metro Blvd., Suite 155
Hamilton, New Jersey 08619