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August 1, 2016

During the Dog Days of Distribution, It’s Time to Prepare for the Holiday Season

by Gareth Giles Knopp

With the busy end-of-year shopping season ahead, now is the time for many retailers to review their distribution operations to make sure they’re ready for

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July 25, 2016

What Can Other Retailers Learn from this year’s Amazon Prime Day?

by Gareth Giles Knopp

Last week one of the biggest retailers in the world celebrated the biggest sales day in its history. On July 12, Amazon’s “Black Friday in

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July 19, 2016

Distribution Operations Can Meet Delivery Expectations Despite Security Delays

by Gareth Giles Knopp

With the help of tools such as Voxware’s VMS, distribution operations teams can increase fulfillment speed to shorten time between when an item is ordered

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July 12, 2016

1-Hour Shipping On Amazon Prime Day: What Other Retailers Can Learn?

by Gareth Giles Knopp

On-time delivery is important more important than ever. According to recent Voxware research, 14% of respondents indicated that they were likely to stop shopping with

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July 4, 2016

How Will Brexit Affect Distribution Operations?

by Gareth Giles Knopp

As the world waits to see how the UK’s referendum to leave the European Union will play out, companies with British and European distributions operations

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June 22, 2016

New Season, New Demands on Distribution Operations

by Gareth Giles Knopp

In any given season, most companies are doing one of two things: meeting seasonal peak demand or preparing to meet a future seasonal peak demand.

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June 8, 2016

The Future of the Industrial Internet of Things (And How Distribution Operations Can Capitalize)

by Gareth Giles Knopp

Today, more and more homes are filled with an array of sensors and microphones that power monitoring solutions. These systems rely on machine-to-machine communication to

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May 30, 2016

More Than Half of Distribution Operations to Leverage Multi-Modal Technology by 2020

by Gareth Giles Knopp

New research published by Zebra Technologies proves what the Voxware team has long hypothesized: the warehouses of the future will leverage data from multiple sources

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May 16, 2016

Order Picking in the UK: Catering to Europe’s Ecommerce Shoppers

by Gareth Giles Knopp

Around the world, ecommerce markets are at various stages of development. Eastern European countries including Russia and Poland contribute a small portion to worldwide ecommerce

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May 2, 2016

Voice for Home Improvement: Remodeling Seasonal Demand

by Gareth Giles Knopp

As the weather starts to warm, trees start to blossom, and patio furniture re-emerges from the garage, home improvement stores across the country prepare for

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April 20, 2016

Supply Chain Leaders Call Predictive Analytics “Revolutionary”

by Gareth Giles Knopp

As ecommerce sales growth accelerates, companies must implement technology for distribution operations that are expected to be “always-on” and available to customers. This was among

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April 2, 2016

To Drive Greater Efficiency, Start with the Data

by Gareth Giles Knopp

In distribution operations, efficiency is king as companies shipping items directly to consumers must meet an ever-increasing set of consumer expectations for on-time delivery. According

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March 24, 2016

Voxware and Buton eBusiness Solutions Launch VAR Agreement

by Gareth Giles Knopp

As customer expectations rise and the pace of commerce accelerates, companies can no longer rely on the outdated paper checklist to manage tasks in the

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February 17, 2016

Half of Consumers Shop with Fresh Food in Mind

by Dave Swanson

For many years, consumers made food-purchasing decisions based on a set of traditional drivers that include taste, price, and convenience. While a limited group of

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February 3, 2016

How to Counteract Shipping Rate Increases

by Dave Swanson

Today’s retailers face a dilemma: shipping costs continue to rise as consumer interest in paying them decreases. For the first time in 3 years, the

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January 20, 2016

With Great Sales Comes Great Responsibility—to Deliver an Exceptional Customer Experience

by Tim Linder

Online retailers enjoyed significant growth this holiday season with a 20% year over year increase in ecommerce sales during the period between Black Friday and Christmas. Not

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January 18, 2016

How to Increase Returns Profitability: Decrease Errors and Update Processes

by Dave Swanson

In the wake of ever-increasing online sales, returns have risen to such a high level that UPS has dubbed January 6th “National Returns Day” in honor

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January 11, 2016

Three Logistics Predictions for 2016

by Gareth Giles Knopp

As 2015 draws to a close, the Voxware team celebrates another successful year marked by significant growth of our flagship Cloud VMS product and growing

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January 6, 2016

Ecommerce Demand Rises, But Can Retailers Deliver?

by Tim Linder

In 2013, Wal-Mart counted 18 million visits to its mobile shopping app. Now, only two years later, the mega retailer is projecting that mobile visits

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January 1, 2016

Research Suggests Returns Process is Integral to Purchasing Decisions

by Tim Linder

According to new research, a convenient and inexpensive return process can sway customers to shop with a particular retailer over others. A survey released by

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December 31, 2015

Modex 2016 Speaker: Greater Boston Food Bank

by Gareth Giles Knopp

The holiday season may be in full swing, but soon enough April will arrive and supply chain leaders from across the country will convene at the

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December 14, 2015

Announcing a New Community Partnership with our Food Bank Customers

by Gareth Giles Knopp

Voxware is proud to serve food bank customers across the United States. These organizations are on the front lines serving their communities and helping hungry

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December 7, 2015

What Amazon’s Recent Announcement Means for Online Retailers

by Jason Barrett

Online retailer Amazon.com made headlines recently with its announcement that it will hire an additional 100,000 seasonal workers to meet holiday demand. This surge tops 2014’s seasonal

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December 3, 2015

Helping Food Banks Serve Hungry Families

by Gareth Giles Knopp

It’s important to remember how fortunate many of us are to be able to celebrate the holidays with no shortage of delicious food and thoughtful

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November 25, 2015

Three Excuses that Delay Supply Chain Technology Investments—and the Damage They Cause

by Tim Linder

Today, more supply chain improvement technology is available to distribution companies than ever before, but in a fast-changing environment, the fundamental question is: when is

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November 23, 2015

Analytics in the Supply Chain

by Gareth Giles Knopp

After years of managing supply chain operations with spreadsheets and manual calculations, supply chain leaders can finally take advantage of advanced analytics to revolutionize supply

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November 17, 2015

Omnichannel … Fast or Free Shipping? Better to Offer Both

by Gareth Giles Knopp

This year promises to be a successful one for online retailers. New research published by Deloitte indicates that shoppers visiting both brick-and-mortar and online stores

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November 10, 2015

Driving Competitive HR Advantages in the Distribution Center with Voice

by Dave Swanson

Technology is more important than ever to maintain a competitive supply chain and seamless customer experience marked by accuracy and efficiency. Since order selection is

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November 2, 2015

Black Friday – No Matter When Stores Open, the Supply Chain Never Closes

by Gareth Giles Knopp

As the holiday shopping season approaches, Macy’s is the latest store to announce that it will open its doors at 6 PM on Thanksgiving Day to begin

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October 28, 2015

Voxware Helps Community FoodBank of New Jersey Reduce Picking Shifts

by Gareth Giles Knopp

Sometimes it’s easy to forget that millions of families face the challenges of hunger every day, even in our own communities. In the state of

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October 21, 2015

Two Supply Chain Technologies That Benefit the Entire Enterprise

by Tim Linder

With more orders shipping directly to customers, today’s supply chain must meet higher standards than ever before. Recent research shows that repeated delivery issues can cause even

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October 14, 2015

Omnichannel Environment Driving Supply Chain Software Convergence

by Dave Swanson

In today’s omnichannel retail environment, the perspective most shippers have on the value of supply chain software convergence has shifted. As recently as 2009, software

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October 7, 2015

3 Ways to Get Ready for the Holiday Season

by Gareth Giles Knopp

With the holiday shopping season only a few months away, it’s time to ready the supply chain for what might be the highest peak in

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September 30, 2015

The Supply Chain is Already More Visible—Now it Needs to Be More Unified

by Tim Linder

When shoppers talk about their favorite stores, they talk about the quality of the merchandise, the delightful packaging, and the helpful sales associates. While they

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September 23, 2015

What Exactly Are Advanced Analytics and How Can Companies Benefit?

by Tim Linder

According to recent research published by Supply Chain Digest, most companies have robust KPI systems. With descriptive reports, it’s easy to assess both people and systems

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September 16, 2015

The Holistic Benefits of Voice

by Dave Swanson

If you think the only impact voice has is in the warehouse, think again. The accuracy and efficiency improvements combined with voice’s data-gathering capabilities are

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August 19, 2015

Getting Returns Right in an Omnichannel Environment

by Dave Swanson

In an increasingly omnichannel world, returns are only getting more complicated and, if managed incorrectly, more expensive. Some estimates put the total cost of returns

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August 15, 2015

The Evolution of Supply Chain Analytics Offerings From Voxware

by Gareth Giles Knopp

For years, Voxware has been committed to helping customers deliver an exceptional customer experience. Our voice software helps companies improve accuracy and efficiency throughout the

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June 1, 2015

Finally, Mobile Reports in the Warehouse

by Gareth Giles Knopp

All warehouse managers know that every shift is a balancing act.  The availability of real-time actionable data can help warehouse leaders address problems as they

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May 18, 2015

Insights from Gartner BI Summit: Ensuring Sound Data Governance and Quality

by Jason Barrett

In our final report from the Gartner BI Summit in Las Vegas, NV, we explore another important takeaway from the conference: the rising need for

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May 11, 2015

Insights from Gartner BI Summit: Making Faster Decisions with In-Memory Analytics

by Jason Barrett

Today, the customer experience depends on the speed of supply chain leaders’ decisions.  Customer expectations for on-time and correct orders demand that shipments leave the

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May 8, 2015

Thinking of Customers as Partners: Developing New Analytics Solutions Like Intellestra

by Gareth Giles Knopp

At Voxware, we pride ourselves on being more than just a technology vendor. We think of new customers as new partners embarking with us on

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May 4, 2015

Insights from Gartner BI Summit: The Rise of Self-Service Business Intelligence

by Jason Barrett

Previously we shared a summary of our experiences at the Gartner Business Intelligence Summit in Las Vegas and today we’d like to dive into one

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April 20, 2015

McGraw-Hill Education Increases Productivity and Gains More Control Over Warehouse

by Gareth Giles Knopp

Voxware customer McGraw-Hill Education has been publishing and delivering educational materials to schools, school district repositories, book stores, and retailers since 1885. For decades, the company stored

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April 15, 2015

Insights and Takeaways from Gartner Business Intelligence Summit

by Jason Barrett

Last month, Voxware spent three days in the desert exchanging ideas with thought leaders across a wide set of industries at the Gartner Business Intelligence

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April 6, 2015

Intellestra: A Powerful Analytics Platform Purpose-Built for the Supply Chain

by Jason Barrett

The Voxware team announced at ProMat 2015 the launch of a brand new analytics platform for the supply chain. After years of seeing customers leverage

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March 20, 2015

Conscious Capitalism at ProMat 2015

by Gareth Giles Knopp

With ProMat days away, we’re looking forward to hearing keynote speaker John Mackey, co-CEO of Whole Foods and author of the book Conscious Capitalism. At first brush,

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March 17, 2015

Voice Picking or RF Scanning? Answer: Both

by Gareth Giles Knopp

Companies that decide to automate warehouse operations by upgrading from a paper-based order-picking process to a technology-driven process often face a choice: is it better

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March 6, 2015

Who’s Using Predictive Analytics in 2015?

by Gareth Giles Knopp

BI and Predictive Analytics in 2015? Supply chain managers tired of being without the analytics tools typically bestowed upon marketing and sales departments at top tier

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March 2, 2015

Business Intelligence and Predictive Analytics

by Gareth Giles Knopp

Looking forward to Analytics and Automation at ProMat 2015. The Voxware team is getting ready to head to ProMat 2015 in Chicago for the industry’s

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