Looking forward to Analytics and Automation at ProMat 2015.

The Voxware team is getting ready to head to ProMat 2015 in Chicago for the industry’s premier trade show. This year will be the largest show ever with over 325,000 feet of exhibition space and what organizers expect to be a sold out attendance. Show sponsor MHI cites a rising interest to invest in automation and productivity as key reasons for increased show size. Companies have realized that the customer experience begins in the warehouse. The show will feature vendor booths from around the world, educational seminars, and keynote speakers all focused on improving the warehouse and preparing for the future.

In service of this mission, Voxware will be hosting an educational seminar during the show featuring Mike Torch, Executive in Supply Chain, Operations, and Systems at McGraw Hill Education. The topic on which he will speak is titled “Start Customer Service at Order Selection with a Voice-enabled Warehouse.”During this educational seminar, Mike will share how McGraw-Hill’s decision to implement Voxware’s VMS resulted in a greater than 25% increase in staff productivity, an exceptional order accuracy rate, improved warehouse safety, and better visibility of critical data. Join us for this insightful presentation on Wednesday, March 25th beginning at 11:15 AM in Theater H (Seminar Number 309).

Voxware will also be launching a new predictive analytics tool for the supply chain at ProMat this year. According to a recent survey, even a single late or incorrect order can cause a customer to stop shopping with a retailer altogether. To make sure trucks leave on time consistently and with complete manifests, warehouses need access to highly sophisticated predictive analytics tools to make informed decisions that ultimately contribute to a higher customer lifetime value. Regardless of the size of the operation, companies who want to remain competitive need these insights at every level of the warehouse, starting with the shift supervisors, warehouse managers and the VP Operations. Voxware’s comprehensive business intelligence tool will aid professionals at every level of the warehouse.

We look forward to ProMat as a great opportunity to connect with our customers and meet new members of the Voxware family. If you’re an existing customer, we look forward to seeing you. If you are interested in learning how voice and our new business intelligence and predictive analytics tools can help improve efficiency and a greater customer experience, stop by booth #3668 to talk with our team.