Voice Picking Success at Haggar

Perhaps one of the most challenging environments for voice, the Haggar warehouse is a very high-noise operation up to 95 decibels in volume, where protective ear covering is required. Voxware successfully implemented several order picking applications.

Haggar Clothing Company is a leading marketer of men's casual and dress apparel and women's sportswear, with global headquarters in Dallas, TX.  Haggar markets in the United States, Canada, Mexico, and the United Kingdom.

Objectives

  • Improve order picking accuracy
  • Improve productivity per task
  • Hybrid data collection with integrated scanning
  • Reduce worker ramp-up time
  • Reduce paper material costs
  • Draw from a diverse labor pool

Results

  • Errors reduced 30%
  • Productivity increased 7%
  • Training time reduced 33%
  • Workers speak (and hear) either English or Spanish
  • Integrated scanning with wrist-mounted scanners

Business Value

  • Improved operating cost efficiency
  • Realized $200,000 annual savings on labels
  • Streamlined operation