Voice Picking Success at Harvesters Food Bank

Serving 26 counties of northwestern Missouri and northeastern Kansas, Harvesters is a food bank that relies on Voxware voice picking software to keep productivity high and costs low. 

Implemented in just weeks, the Voxware 3 voice picking solution deployed at Harvesters was responsible for a 20% increase in productivity and enabled the food bank to get more done without adding to staff.

Objectives

  • Improve productivity and utilization of warehouse staff
  • Keep overhead costs low as a percent of donated revenue
  • Increase accuracy of orders delivered to faraway locations

Results

  • Productivity increased 20%
  • 700,000 pounds of food shipped per week
  • 66,000 people receiving food assistance a week

Business Value

  • 20% increase in picking productivity
  • Ability to allocate picking staff to other support functions
  • Reduced operating cost
  • Ability to allocate saved funds directly to the cause