Voice Picking that Adapts to your WMS

Voice is a powerful yet tactical frontline technology. To keep cost low and maximize ROI, it has to integrate with your strategic WMS or ERP system. VoxConnect and WMS Adapters simplify this complex task.

Voice software isn’t very adaptive if you have to hard-code the integration with your WMS or ERP system. Often, what seems like a great idea – embedded “direct connect” voice integration to the WMS – is actually frozen and highly expensive to change.

To get the most out of voice, you need to capitalize on your WMS or ERP system’s order fulfillment prowess, while being able to make refinements to the voice solution without resorting to a costly project to modify the WMS.

Voxware 3 is designed to adapt to your WMS (click for a short introduction to WMS integration with VoxConnect). It includes VoxConnect, a graphical tool for mapping messages and data between the WMS and the voice solution (click here to see the graphical tool). This, in combination with VoxStudio, makes it possible to make many operational adjustments on the voice side of the solution, in a low-cost and rapid way.

Beyond these integration tools, Voxware has also created WMS Adapters for certain widely-used WMS products. These Adapters contain fully pre-built integration including data, messages, transports, and voice solutions such as Case or Cluster Picking. Voxware’s WMS Adapters further simplify and speed the process of implementing voice – and making changes when you need them.