Integrating Voice Picking with Your WMS

Can we talk? Sometimes the biggest challenge in voice-enabling your warehouse is getting all the systems to play nice together. Integration was always hard-coded and inflexible – until VoxConnect came along.

One step forward, two steps back. It’s great to have increased accuracy and productivity from a voice solution, but not if it creates a “deadly embrace” with your WMS, inhibiting your ability to evolve your warehousing operation.

WMS systems are strategic products that manage inventory and order fulfillment operations. Voice solutions optimize the way workers go about their tasks. The two must operate together in order to realize maximum cost benefits. (Click here for a short introduction to WMS integration.)

The workforce quickly adapts to working hands-free, and voice becomes a way of life in the warehouse. But challenges can arise when Operations management needs to modify business processes, or IT needs to update the WMS software. Many voice solutions have hard-coded “direct connect” WMS interfaces specific only to certain business processes. Without the right integration software tools, keeping the WMS and voice solution in lock-step often takes longer and costs more than seems reasonable.

Who can afford to run a warehouse that never changes? That’s why Voxware 3 has VoxConnect and WMS Adapters – two complementary tools that deliver voice-WMS integration without locking you in to today’s world.