Welcome to Voxware's blog on voice technology, a forum for discussion about voice technology and its many applications.
Scaling to Meet Holiday Demand
Posted September 24, 2012 by Gareth Giles Knopp
75% of retailers expect holiday sales to increase from last season It’s hard to believe, but the holiday season is fast approaching. More than anybody else, retailers face intense demands and challenges during this time. Foremost among them...
A Case for Voice in Retail: The Problem with Direct-to-Consumer Fulfillment
Posted September 17, 2012 by Rick Nichols
Today the retail industry is undergoing significant changes. With eCommerce sales up 19.4%, the success of all online retailers depends on their ability to get the right product to the right customer in a timely manner. As eCommerce sales...
Hollywood Feed Implements Cloud Voice Management Suite
Posted August 22, 2012 by John Casagrande
We are excited to announce that Hollywood Feed has joined the Voxware family of customers. A provider of natural and holistic pet food, as well as ancillary services such as grooming and training, Hollywood Feed has 19 stores throughout the...
A New Chapter with Voice: Bertram Books
Posted August 9, 2012 by Gareth Giles-Knopp
We are always excited to hear about our customers’ successes and in a recent trip to the UK we were glad to learn that one of our UK-based customers, Bertram Books, was experiencing great results with our Voice Management Suite. Bertram Books is...
Voxware Introduces Cloud-Based Voice Solution
Posted July 12, 2012 by John Casagrande
We recently introduced our cloud-based voice software solution, Cloud Voice Management Suite (VMS). Cloud VMS empowers organizations to enhance operational productivity, improve accuracy, and better serve their customers without investing...
SAP Certification: What It Means
Posted June 18, 2012 by Sumit Gupta
We recently announced that our WMS Adapter for SAP satisfies requirements for full SAP WM-LSR certification. The SAP Adapter enables easy integration with SAP solutions, helping our SAP customers enhance the productivity and accuracy of their...
Why Voice Picking should be Top of Mind for eCommerce Companies
Posted April 30, 2012 by Steve Gerrard
eCommerce retail differs greatly from traditional brick and mortar retail. In order to gain customers, a great deal of time and resources must be invested in creating a well designed, reliable website that accurately depicts the product and...
Aberdeen Group Reports on the State of Voice Picking: Managing Change
Posted March 5, 2012 by Steve Gerrard
Recently on the blog, we’ve been talking about Aberdeen Group’s Report on the state of voice picking. Some numbers and trends are eye-catching, and have generated a lot of buzz among voice users and vendors. The last post highlighted...
Aberdeen Group Reports on the State of Voice Picking: Handling Hardware Costs
Posted February 21, 2012 by Steve Gerrard
In the last post, we introduced the Aberdeen Research Group’s report on voice picking. The results were positive for voice – almost universally, users prefer it to their previous technologies – but some of Aberdeen’s findings may have been a...
Aberdeen Group Reports on the State of Voice Picking
Posted January 27, 2012 by Steve Gerrard
Aberdeen Group recently did a survey of voice users that shed some light on how far voice picking has come in the past decade. Their report makes for very interesting reading. In this post and several to follow, we will talk about...
