VOICE IN THE CLOUD: OPPORTUNITY FOR WAREHOUSE OPTIMIZATION

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The Cloud is revolutionizing the way companies acquire and leverage business process applications.

By taking advantage of a Cloud-based voice solution, companies that historically were unable to afford voice technology can now move up to embrace an industry best practice. They can strengthen their customer service commitments by enhancing their operations to streamline work processes and uncover hidden savings.

This paper gives an overview of what a Cloud-based voice solution is, and explains how such a solution can lower risk and open up new possibilities for companies that, up until now, believed that they could not realistically implement the technology.

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