For retailers, attracting, satisfying and retaining customers remains job number one. Whether they’re trying to lure consumers into the physical location or get them to click ‘submit order’ on the website, significant work goes into building that relationship....
For companies who provide products to customers, accuracy remains a top concern. Afterall, getting the right product to each customer on time is what helps drive repeat orders and builds a long-term customer relationship....
As another calendar year turns, we’re filled with hope and optimism for a fresh start and a new beginning. Unfortunately, the challenges from the previous year don’t just disappear when the ball drops. Action needs to be taken. ...
According to Mastercard SpendingPulse™, preliminary insights show holiday sales increased 8.5 percent year-over-year this holiday season, running from November 1 through December 24....
With the exponential increase in customer demands, technological advancements and fierce competition, distribution and fulfillment centers are under heightened pressure to speed up order fulfillment and optimize their operations....
Many large brick and mortar retailers have already announced their holiday plans, which for many, include keeping their doors closed on Thanksgiving Day. Instead, they’ll be running online promotions that day, putting their eCommerce capabilities in the spotlight and immediately to the test....
For many, the process of adding new and temporary employees consistently ranks high among the priorities and concerns voiced by warehouse management. If you’re reading this, chances are you’re in the same boat as many other organizations struggling to fill warehouse worker positions....
Since the early days of the COVID-19 pandemic, Ernst & Young has been tracking shifting consumer shopping trends using the EY Future Consumer Index and EY embryonic platform. To no one’s surprise, both show a significant and widespread industry shift toward e-commerce....
The rise of 3PLs has been a consistent trend in supply chain strategies for various industries. A Gartner report from March 2021 said that “nearly 2/3 of organizations mostly outsource logistics activities, and this number is set to increase.” What we witnessed last year with...
In the latest episode of the DC Innovation Series: 20 Minute Talks with Supply Chain Pros, Voxware’s President & CEO Keith Phillips sat down with John Cooper, Head of Supply Chain for Belron UK Ltd., the world’s leading vehicle glass repair, replacement and recalibration group....
