With the exponential increase in customer demands, technological advancements and fierce competition, distribution and fulfillment centers are under heightened pressure to speed up order fulfillment and optimize their operations....
Many large brick and mortar retailers have already announced their holiday plans, which for many, include keeping their doors closed on Thanksgiving Day. Instead, they’ll be running online promotions that day, putting their eCommerce capabilities in the spotlight and immediately to the test....
For many, the process of adding new and temporary employees consistently ranks high among the priorities and concerns voiced by warehouse management. If you’re reading this, chances are you’re in the same boat as many other organizations struggling to fill warehouse worker positions....
Since the early days of the COVID-19 pandemic, Ernst & Young has been tracking shifting consumer shopping trends using the EY Future Consumer Index and EY embryonic platform. To no one’s surprise, both show a significant and widespread industry shift toward e-commerce....
The rise of 3PLs has been a consistent trend in supply chain strategies for various industries. A Gartner report from March 2021 said that “nearly 2/3 of organizations mostly outsource logistics activities, and this number is set to increase.” What we witnessed last year with...
In the latest episode of the DC Innovation Series: 20 Minute Talks with Supply Chain Pros, Voxware’s President & CEO Keith Phillips sat down with John Cooper, Head of Supply Chain for Belron UK Ltd., the world’s leading vehicle glass repair, replacement and recalibration group....
According to the newly released National Retail Federation (NRF) 2021 retail sales forecast, retail sales are slated to rise between 6.5 and 8.2 percent over 2020 results, which equates to a $4.33 trillion uptick. This prediction hinges on the success of COVID-19 vaccinations and the...
COVID-driven shopping behaviors resulted in a torrent of eCommerce activity during 2020, and while third-party logistics (3PL) companies saw new opportunities for growth, they concurrently struggled to keep up with the wave of demand....
The first episode for 2021 of the DC Innovation Series, 20-minute talks with supply chain pros examined a fascinating topic that has not been discussed yet by previous guests: Counterfeiting, and the technologies being used to fight against it....
Recent research from Voxware found that 41 percent of respondents returned an item due to retailer error (incorrect size, color or wrong item altogether), up from 30 percent in 2018. Incredibly, 51 percent of respondents said they returned an incorrect item only to have a...
