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What Have We Learned From Black Friday and Cyber Monday 2018?
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Part 1 of a 3-part holiday shopping, shipping and returns series highlighting results from our biennial consumer survey In mid-November, we released findings from our
Read more 0What Exactly Are Supply Chain Analytics and How Can Companies Benefit?
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In a research article published by The Hackett Group, 66% of supply chain leaders say advanced supply chain analytics are critically important to their supply
Read more 0The Cascading Benefits of Voice in the Distribution Center
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Whether you’re new to voice picking or already a convert – this blog is for you. Voice Picking and the tremendous results it creates for
Read more 0Picking Validations: It’s more than location, location, location!
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Here’s the thing. Location validation is not the end of the road to improved picking accuracy. In our last blog, we discussed the importance of
Read more 0The Check Digit and Why It’s Important
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We all know the drill. Get the order right, you have a happy customer. Get it wrong? Well, the risk of brand abandonment is high,
Read more 0During the Dog Days of Distribution, It’s Time to Prepare for the Holiday Season
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With the busy end-of-year shopping season ahead, now is the time for many retailers to review their distribution operations to make sure they’re ready for
Read more 0What Can Other Retailers Learn from this year’s Amazon Prime Day?
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Last week one of the biggest retailers in the world celebrated the biggest sales day in its history. On July 12, Amazon’s “Black Friday in
Read more 01-Hour Shipping On Amazon Prime Day: What Other Retailers Can Learn?
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On-time delivery is important more important than ever. According to recent Voxware research, 14% of respondents indicated that they were likely to stop shopping with
Read more 0How Will Brexit Affect Distribution Operations?
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As the world waits to see how the UK’s referendum to leave the European Union will play out, companies with British and European distributions operations
Read more 0New Season, New Demands on Distribution Operations
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In any given season, most companies are doing one of two things: meeting seasonal peak demand or preparing to meet a future seasonal peak demand.
Read more 0Order Picking in the UK: Catering to Europe’s Ecommerce Shoppers
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Around the world, ecommerce markets are at various stages of development. Eastern European countries including Russia and Poland contribute a small portion to worldwide ecommerce
Read more 0Voice for Home Improvement: Remodeling Seasonal Demand
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As the weather starts to warm, trees start to blossom, and patio furniture re-emerges from the garage, home improvement stores across the country prepare for
Read more 0Supply Chain Leaders Call Predictive Analytics “Revolutionary”
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As ecommerce sales growth accelerates, companies must implement technology for distribution operations that are expected to be “always-on” and available to customers. This was among
Read more 0To Drive Greater Efficiency, Start with the Data
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In distribution operations, efficiency is king as companies shipping items directly to consumers must meet an ever-increasing set of consumer expectations for on-time delivery. According
Read more 0Voxware and Buton eBusiness Solutions Launch VAR Agreement
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As customer expectations rise and the pace of commerce accelerates, companies can no longer rely on the outdated paper checklist to manage tasks in the
Read more 0Half of Consumers Shop with Fresh Food in Mind
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For many years, consumers made food-purchasing decisions based on a set of traditional drivers that include taste, price, and convenience. While a limited group of
Read more 0How to Counteract Shipping Rate Increases
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Today’s retailers face a dilemma: shipping costs continue to rise as consumer interest in paying them decreases. For the first time in 3 years, the
Read more 0With Great Sales Comes Great Responsibility—to Deliver an Exceptional Customer Experience
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Online retailers enjoyed significant growth this holiday season with a 20% year over year increase in ecommerce sales during the period between Black Friday and Christmas. Not
Read more 0How to Increase Returns Profitability: Decrease Errors and Update Processes
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In the wake of ever-increasing online sales, returns have risen to such a high level that UPS has dubbed January 6th “National Returns Day” in honor
Read more 0Ecommerce Demand Rises, But Can Retailers Deliver?
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In 2013, Wal-Mart counted 18 million visits to its mobile shopping app. Now, only two years later, the mega retailer is projecting that mobile visits
Read more 0Research Suggests Returns Process is Integral to Purchasing Decisions
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According to new research, a convenient and inexpensive return process can sway customers to shop with a particular retailer over others. A survey released by
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