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December 4, 2018

What Have We Learned From Black Friday and Cyber Monday 2018?

by Voxware

Part 1 of a 3-part holiday shopping, shipping and returns series highlighting results from our biennial consumer survey In mid-November, we released findings from our

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October 16, 2018

What Exactly Are Supply Chain Analytics and How Can Companies Benefit?

by Voxware

In a research article published by The Hackett Group, 66% of supply chain leaders say advanced supply chain analytics are critically important to their supply

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April 7, 2018

The Cascading Benefits of Voice in the Distribution Center

by Tim Lindner

Whether you’re new to voice picking or already a convert – this blog is for you.  Voice Picking and the tremendous results it creates for

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February 23, 2018

Picking Validations: It’s more than location, location, location!

by Tim Lindner

Here’s the thing. Location validation is not the end of the road to improved picking accuracy. In our last blog, we discussed the importance of

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January 24, 2018

The Check Digit and Why It’s Important

by Tim Lindner

We all know the drill. Get the order right, you have a happy customer. Get it wrong? Well, the risk of brand abandonment is high,

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August 1, 2016

During the Dog Days of Distribution, It’s Time to Prepare for the Holiday Season

by Tim Lindner

With the busy end-of-year shopping season ahead, now is the time for many retailers to review their distribution operations to make sure they’re ready for

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July 25, 2016

What Can Other Retailers Learn from this year’s Amazon Prime Day?

by Tim Lindner

Last week one of the biggest retailers in the world celebrated the biggest sales day in its history. On July 12, Amazon’s “Black Friday in

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July 12, 2016

1-Hour Shipping On Amazon Prime Day: What Other Retailers Can Learn?

by Tim Lindner

On-time delivery is important more important than ever. According to recent Voxware research, 14% of respondents indicated that they were likely to stop shopping with

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July 4, 2016

How Will Brexit Affect Distribution Operations?

by Tim Lindner

As the world waits to see how the UK’s referendum to leave the European Union will play out, companies with British and European distributions operations

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June 22, 2016

New Season, New Demands on Distribution Operations

by Tim Lindner

In any given season, most companies are doing one of two things: meeting seasonal peak demand or preparing to meet a future seasonal peak demand.

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May 16, 2016

Order Picking in the UK: Catering to Europe’s Ecommerce Shoppers

by Tim Lindner

Around the world, ecommerce markets are at various stages of development. Eastern European countries including Russia and Poland contribute a small portion to worldwide ecommerce

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May 2, 2016

Voice for Home Improvement: Remodeling Seasonal Demand

by Tim Lindner

As the weather starts to warm, trees start to blossom, and patio furniture re-emerges from the garage, home improvement stores across the country prepare for

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April 20, 2016

Supply Chain Leaders Call Predictive Analytics “Revolutionary”

by Tim Lindner

As ecommerce sales growth accelerates, companies must implement technology for distribution operations that are expected to be “always-on” and available to customers. This was among

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April 2, 2016

To Drive Greater Efficiency, Start with the Data

by Tim Lindner

In distribution operations, efficiency is king as companies shipping items directly to consumers must meet an ever-increasing set of consumer expectations for on-time delivery. According

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March 24, 2016

Voxware and Buton eBusiness Solutions Launch VAR Agreement

by Tim Lindner

As customer expectations rise and the pace of commerce accelerates, companies can no longer rely on the outdated paper checklist to manage tasks in the

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February 17, 2016

Half of Consumers Shop with Fresh Food in Mind

by Tim Lindner

For many years, consumers made food-purchasing decisions based on a set of traditional drivers that include taste, price, and convenience. While a limited group of

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February 3, 2016

How to Counteract Shipping Rate Increases

by Tim Lindner

Today’s retailers face a dilemma: shipping costs continue to rise as consumer interest in paying them decreases. For the first time in 3 years, the

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January 20, 2016

With Great Sales Comes Great Responsibility—to Deliver an Exceptional Customer Experience

by Tim Lindner

Online retailers enjoyed significant growth this holiday season with a 20% year over year increase in ecommerce sales during the period between Black Friday and Christmas. Not

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January 18, 2016

How to Increase Returns Profitability: Decrease Errors and Update Processes

by Tim Lindner

In the wake of ever-increasing online sales, returns have risen to such a high level that UPS has dubbed January 6th “National Returns Day” in honor

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January 6, 2016

Ecommerce Demand Rises, But Can Retailers Deliver?

by Tim Lindner

In 2013, Wal-Mart counted 18 million visits to its mobile shopping app. Now, only two years later, the mega retailer is projecting that mobile visits

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January 1, 2016

Research Suggests Returns Process is Integral to Purchasing Decisions

by Tim Lindner

According to new research, a convenient and inexpensive return process can sway customers to shop with a particular retailer over others. A survey released by

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