Part 2 of a 3-part holiday shopping, shipping and returns series highlighting results from our biennial consumer survey It’s well documented that the 2018 holiday shopping season is trending upwards for retailers, thanks in part to a healthy economy and strong consumer confidence. In fact, we...
Part 1 of a 3-part holiday shopping, shipping and returns series highlighting results from our biennial consumer survey In mid-November, we released findings from our fourth biennial holiday shopping and shipping consumer survey. We learned that 83% of consumers intend to purchase more gifts in 2018...
In a research article published by The Hackett Group, 66% of supply chain leaders say advanced supply chain analytics are critically important to their supply chain operations in the next 2 to 3 years. Yet some companies still ask, ‘What exactly are Supply Chain analytics?’ A...
Whether you’re new to voice picking or already a convert – this blog is for you. Voice Picking and the tremendous results it creates for your DC performance are just the beginning. If you apply Voice capabilities to other workflows, the benefits you’ll realize –...
Here’s the thing. Location validation is not the end of the road to improved picking accuracy. In our last blog, we discussed the importance of voice picking validations to improve pick accuracy. Our starting point was the location check digit. Confirming you are in the...
We all know the drill. Get the order right, you have a happy customer. Get it wrong? Well, the risk of brand abandonment is high, and the loss of a customer is hard to reverse. That’s why omnichannel order fulfillment accuracy is so critical. It...
With the busy end-of-year shopping season ahead, now is the time for many retailers to review their distribution operations to make sure they’re ready for the coming season. Companies that deliver items directly to consumers face high stakes: according to recent Voxware research, 86% of...
Last week one of the biggest retailers in the world celebrated the biggest sales day in its history. On July 12, Amazon’s “Black Friday in July” Prime Day saw sales 60% greater than last year’s 24-hour shopping event—which means that, according to Internet Retailer’s analysis...
What Effect Does 1-Hour Shipping Has for Product Conversions? On-time delivery is important more important than ever. According to recent Voxware research, 14% of respondents indicated that they were likely to stop shopping with a retailer after receiving just a single late delivery. The research also...
As the world waits to see how the UK’s referendum to leave the European Union will play out, companies with British and European distributions operations and customers face uncertainty about the future. Some industry observers estimate that $575 billion of annual trade between the UK and EU...
