Blog

22 Jun New Season, New Demands on Distribution Operations

Posted at 21:12h in Benefits of Voice, Best Practices, Business Intelligence, eCommerce, Partnerships, Technology, Thought Leadership, vms-cloud, Voice Solutions by Tim Lindner

In any given season, most companies are doing one of two things: meeting seasonal peak demand or preparing to meet a future seasonal peak demand. Home improvement companies prepare all year to meet a springtime uptick in demand for construction materials and supplies. For many...

16 May Order Picking in the UK: Catering to Europe’s Ecommerce Shoppers

Posted at 21:29h in Benefits of Voice, Best Practices, Business Intelligence, Customers, eCommerce, Partnerships, Technology, Thought Leadership, vms-cloud, Voice Solutions by Tim Lindner

Around the world, ecommerce markets are at various stages of development. Eastern European countries including Russia and Poland contribute a small portion to worldwide ecommerce volume while some western European countries including France and Germany have robust ecommerce development. Ranking third worldwide behind only the US and...

02 May Voice for Home Improvement: Remodeling Seasonal Demand

Posted at 21:44h in Benefits of Voice, Business Intelligence, Customers, eCommerce, vms-cloud by Tim Lindner

As the weather starts to warm, trees start to blossom, and patio furniture re-emerges from the garage, home improvement stores across the country prepare for a springtime peak in demand—and a strong remodeling market. The Harvard Joint Center for Housing Studies Leading Indicator for Remodeling...

20 Apr Supply Chain Leaders Call Predictive Analytics “Revolutionary”

Posted at 21:49h in Benefits of Voice, Business Intelligence, eCommerce, vms-cloud by Tim Lindner

As ecommerce sales growth accelerates, companies must implement technology for distribution operations that are expected to be “always-on” and available to customers. This was among the key findings in the recently released 2016 MHI Annual Industry Report on technology’s impact throughout the supply chain. The findings, which are...

02 Apr To Drive Greater Efficiency, Start with the Data

Posted at 21:53h in Benefits of Voice, Business Intelligence, eCommerce, Technology, Thought Leadership, vms-cloud, Voice Solutions by Tim Lindner

In distribution operations, efficiency is king as companies shipping items directly to consumers must meet an ever-increasing set of consumer expectations for on-time delivery. According to Voxware research, 62% customers who do not receive their orders purchased online or over the phone within 2 days of the...

24 Mar Voxware and Buton eBusiness Solutions Launch VAR Agreement

Posted at 22:00h in Benefits of Voice, Business Intelligence, Customers, eCommerce, Partnerships, vms-cloud by Tim Lindner

As customer expectations rise and the pace of commerce accelerates, companies can no longer rely on the outdated paper checklist to manage tasks in the supply chain. To remain competitive, companies must modernize the supply chain with technology that improves accuracy and efficiency across the...

17 Feb Half of Consumers Shop with Fresh Food in Mind

Posted at 19:38h in Business Intelligence, Customers, Voice Solutions by Tim Lindner

What Do Consumers Think When Buying Groceries? For many years, consumers made food-purchasing decisions based on a set of traditional drivers that include taste, price, and convenience. While a limited group of consumers also considered a set of evolving drivers that include safety, health and wellness,...

03 Feb How to Counteract Shipping Rate Increases

Posted at 19:41h in Business Intelligence, Customers, eCommerce by Tim Lindner

How To Deal with Shipping Costs for Retailers Today’s retailers face a dilemma: shipping costs continue to rise as consumer interest in paying them decreases. For the first time in 3 years, the United States Postal Service announced an across the board hike in shipping rates...

20 Jan With Great Sales Comes Great Responsibility—to Deliver an Exceptional Customer Experience

Posted at 22:09h in Benefits of Voice, Business Intelligence, Customers, eCommerce, Returns, vms-cloud by Tim Lindner

Online retailers enjoyed significant growth this holiday season with a 20% year over year increase in ecommerce sales during the period between Black Friday and Christmas. Not only was this growth significant, but it also outpaced earlier estimates by over 6 percentage points. In the face of significant sales growth,...

18 Jan How to Increase Returns Profitability: Decrease Errors and Update Processes

Posted at 19:59h in Business Intelligence, eCommerce, Returns by Tim Lindner

In the wake of ever-increasing online sales, returns have risen to such a high level that UPS has dubbed January 6th “National Returns Day” in honor of the 1 million packages the logistics company expected to process on that day alone. According to projections, the company predicted a...

Blog

22 Jun New Season, New Demands on Distribution Operations

16 May Order Picking in the UK: Catering to Europe’s Ecommerce Shoppers

02 May Voice for Home Improvement: Remodeling Seasonal Demand

20 Apr Supply Chain Leaders Call Predictive Analytics “Revolutionary”

02 Apr To Drive Greater Efficiency, Start with the Data

24 Mar Voxware and Buton eBusiness Solutions Launch VAR Agreement

17 Feb Half of Consumers Shop with Fresh Food in Mind

03 Feb How to Counteract Shipping Rate Increases

20 Jan With Great Sales Comes Great Responsibility—to Deliver an Exceptional Customer Experience

18 Jan How to Increase Returns Profitability: Decrease Errors and Update Processes

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