Deliver exceptional service levels across every channel.
How long is the last mile? How fast is fast? How many SKUs can you possibly manage? For retailers, direct-to-consumer brands and the distribution operations that serve them, questions like these are a daily part of radical transformation. In the new retail ecosystem, speed, control, accuracy and efficiency are essential for delivering exceptional customer satisfaction. Shorts, errors and delays wreak havoc on customer loyalty – not to mention profits. To compete well and thrive, distribution operations need flexible technology that expertly rolls with the times.
They also need real-time analytics capabilities specifically designed for the supply chain to help support practices such as shelf inventory management, automatic replenishing and very aggressive delivery schedules. Distribution managers should have the ability to easily access and analyze data from any source across the supply chain (e.g., sales orders, fulfillment plans, warehouse capacities, selector schedules, transportation activity, etc.). The results will help decision-makers better respond to customer changes and build shopper loyalty.