Provide the customer experience that sets your services apart.
3PLs thrive or falter depending on the level of value-added services and innovative solutions they unfailingly provide to clients and customers. “Business as usual” is never good enough; delays, shorts and errors can cause irreparable damage to relationships. To ensure customer loyalty, supply chain managers must employ the advanced technologies and intelligence that produce the highest levels of accuracy, operational efficiency and precision performance.
In this industry, competitors are differentiated by their proficiency in IT services. Shippers are stepping up their demands for supply chain visibility. And research shows they’re increasingly asking for meaningful use of descriptive, predictive and prescriptive analytics. 3PLs must be able to combine and analyze data from a variety of supply chain sources – in addition to external factors – to ably manage demand, optimize labor and counteract rising expenses.