The contribution of the workforce in warehousing is crucial. Labor is the single biggest cost factor, yet it is the least leveraged by technology. Warehouse workers have a huge impact on the ultimate bottom line – they either operate at top efficiency or waste time, making wrong decisions and other costly mistakes. Marginal improvements result from streamlining tasks, but breakthroughs come from a focus on people.

Enterprises implementing voice technology reap financial rewards through higher workforce performance. This paper explains why voice technology is uniquely suited to optimizing what warehouse workers do, and presents key enablers that voice solutions need in order to maximize ROI.

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