Executives who evaluate voice solutions may not realize it, but when they select a voice system they are also making a major “hidden” decision. It is a decision that strongly impacts future flexibility and cost. It is the decision between an open versus a proprietary voice solution.

Voice solutions improve worker productivity and accuracy. They operate through the use of wearable computers and headsets, employing a “running dialogue” with the worker as tasks are performed. At their core is a voice recognizer, and software applications that use the recognizer to interact with the worker on the floor and the WMS/ERP system in the background.

Viewed from a distance, then, all voice systems work in a similar fashion and deliver similar results. Proprietary and open solutions look the same as they operate. But just like an iceberg and just as dangerous, there are big differences under the surface.

Open versus Proprietary: What is the Difference? Read this whitepaper to find out more.

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